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Dear, we would like to take this opportunity to thank you for your kind support all the time. Chinese New Year is coming, from January 20th to January 27th is our vacation time. During this time, any order will be accepted, but there will be a delay of around 7 working days for shipment. Please rest assured that once the staff starts to work, we will ship the parcel to you soon, sorry for the inconvenience caused to you. If you have any questions, please feel free to contact our customer service department.
Shipping: • Free Shipping for order over $59.99 • Express Shipping: Within 35 Business Days ($7.99) We cooperate with USPS/FedEx/DHL/UPS
FAQ: Q: Why can't I track my order, from e-mail A: The impact of covid-19 has led to a decrease in the number of employees in the transportation industry. Our inquiries on the status of parcels are delayed by about 3 days
Q: I want to know my parcel detail A: After delivered 3 days, copy your track number, search in www.17track.net to know the detail
Q: How long should my parcel arrived A: According to the reply of the logistics provider, 95% of the parcels will be arrived 7 to 20 days after delivery. Please wait a little longer and they will be delivered soon. We will try our best to make sure that another 5% of the parcels can be delivered within 35 days
All orders will be shipped within 3-5 days after receiving the order. However, due to the impact of the (COVID-19), the delivery time of the package may be delayed by about 5-7 days. Please understand the inconvenience caused to you. We will do our best to service you. If you have any questions, please contact our official email: support@mail.eunicee.com. Thank you!
PLEASE VISIT THE LINK BELOW FOR INTERNATIONAL SHIPPING UPDATES https://about.usps.com/newsroom/service-alerts/international/welcome.htm
Delivery: Please notice the update on shipment, when you receive your parcel don't hesitate to share your feeling with us.